Accessibility Statement

Aurelle + Aesthetics is committed to making our website and services accessible to as many people as possible, including people with disabilities. We want everyone who visits our website to feel welcome and to be able to find the information they need.
 

3.1 Our aim

We aim to conform, as far as is reasonably practicable, to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, hearing, cognitive and motor impairments.
 

3.2 What we do
 

As part of our ongoing effort, we work to: use clear, readable text with sufficient colour contrast; provide descriptive alternative text for meaningful images; structure pages with proper headings so they can be navigated logically and by assistive technologies; support keyboard navigation; and design pages that adapt to different screen sizes and devices.
 

3.3 Known limitations
 

Some content on our website is provided by third parties, including our booking platform (Fresha), embedded maps (Google Maps) and social media. We do not fully control the accessibility of these third-party services, and they may not meet the same standards. Where we identify barriers within our own control, we work to address them.
 

3.4 Visiting our clinic
 

Our clinic is located at 138 Robinson Road, #03-13 Oxley Tower, Singapore 068906. If you have specific accessibility needs for your visit, please contact us in advance and we will do our best to assist and make reasonable arrangements where possible.
 

3.5 Feedback and contact
 

We welcome your feedback on the accessibility of our website. If you encounter any difficulty, or need information in a different format, please contact us at info@aurelleaestheticsg.com or +65 8987 7055. We aim to respond as soon as reasonably practicable, ordinarily within five business days, and we will work with you to provide the information or service you need through an alternative means where appropriate.
 

3.6 Ongoing review
 

Accessibility is an ongoing effort. We review our website periodically and make improvements as part of our regular updates. This statement will be updated to reflect material changes.